Privacy Notice
Updated: May 27, 2024
Certified On The Fly respects your privacy. When you visit our websites and online platforms that link to this Online Privacy Notice (collectively, “Online Services”), we may collect personal information about you to provide our products and services, operate, evaluate and improve our business, and otherwise fulfill our mission. This Online Privacy Notice describes the types of personal information we obtain through our Online Services, how we use the information, with whom we may share it and the choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices.
INFORMATION WE OBTAIN
We obtain certain personal information through your use of Online Services, including:
- Contact information, such as first name, last name, telephone number, and postal and email address;
- Government-issued identification numbers;
- Demographic information, such as date of birth;
- Payment information, such as name, billing and delivery address, and payment card details;
- Professional and employment information, such as your employer;
- Account information, such as login credentials (e.g., username and password), course history and performance, account preferences and other account details;
- Device information, as described in the Automated Data Collection section below; and
- Other information you choose to provide, such as through emails or other communications, forms, applications, registrations, surveys and features on the Online Services.
AUTOMATED DATA COLLECTION
When you visit our Online Services, we may collect certain information by automated means, such as cookies, web beacons, web server logs and other technologies. We may use these automated technologies to collect information about your equipment, browsing actions, usage patterns and location, such as your device IP address, unique device identifier, language preferences, referring or exit URLs, general location information, information about your interactions with our Online Services (such pages visited, links clicked, features used, dates and times of access), and other information about your web browser, device and operating system.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note that without cookies you may not be able to use all of the features of our Online Services.
HOW WE USE THE INFORMATION WE OBTAIN
We may use the personal information we obtain about you to:
- Provide our programs and services;
- Communicate with you, respond to your inquiries and provide customer support;
- Notify you or your employer of upcoming certificate expiration dates or other issues affecting your certification;
- Assist you in successfully completing our course;
- Administer our Online Services and personalize your experience on the Online Services;
- Advertise and market our business, programs and initiatives;
- Administer your participation in surveys, promotions or other programs;
- Process payments;
- Perform analytics and market, trend or statistical research;
- Operate, evaluate and improve our business (including developing new programs and initiatives; improving and analyzing our programs and initiatives; managing our communications; and performing accounting, auditing and other internal functions);
- Maintain and enhance the safety and security of our programs and services, prevent misuse and troubleshoot technical issues;
- Verify your identity and protect against fraud and other criminal activity, claims and other liabilities;
- Exercise our rights and remedies and defend against legal claims; and
- Comply with and enforce applicable legal requirements and our policies and terms, including our Terms of Use.
We also may use the information in other ways for which we provide specific notice at the time of collection.
THIRD-PARTY ANALYTICS SERVICES
We may use third-party analytics services on the Online Services, such as Google Analytics. The providers of these analytics services use technologies such as cookies and web beacons to help us analyze your use of the Online Services. The information collected through these means may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.
INFORMATION WE SHARE
We may share personal information we collect through the Online Services with relevant state agencies where required to do so by applicable law. For example, the Texas Department of State Health Services may require Certified On The Fly to share certain personal information of our course participants. We may also share your certification status with your employer.
We may also share your personal information with our affiliates and business partners for the purposes described in this Privacy Notice. In addition, we may share personal information with service providers who perform services on our behalf, such as technology and communications, payment processing and billing, advertising and marketing, analytics, fraud protection and data security, and others.
We may disclose personal information (1) if we are required to do so by law or legal process, such as a court order or subpoena; (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent or as directed by you. We also reserve the right to transfer personal information we have about you in the event we transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
HOW WE PROTECT PERSONAL INFORMATION
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.
OTHER WEBSITES AND ONLINE FEATURES
For your convenience and information, our Online Services may provide access to other online services (such as websites or social media platforms), and may include links or third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for the information practices of these third parties.
CHILDREN’S PERSONAL INFORMATION
The Online Services are designed for a general audience and are not directed to children. In connection with the Online Services, we do not knowingly solicit or collect personal information from children under the age of 13. If you believe that a child under age 13 may have provided us with personal information, please contact us as specified in the How To Contact Us section of this Privacy Notice.
YOUR CHOICES
If you would no longer like to receive promotional emails from us, please send an email to us as described in the How To Contact Us section below.
UPDATES TO OUR PRIVACY NOTICE
This Privacy Notice may be updated periodically to reflect changes in our personal information practices. We will indicate at the top of the Privacy Notice when it was most recently updated.
HOW TO CONTACT US
If you have any questions or concerns regarding this Privacy Notice, you may email us at support@certifiedonthefly.com or by writing to us at:
Certified On The Fly LLC
2626 Cole Ave
Suite 300, #511
Dallas, Texas 75204